Archive for April, 2010

Emmi’s Corner

Wednesday, April 28th, 2010

I’m glad you all enjoyed my interview last week. It was rather fun to get dressed up, and have questions asked. What can I say? I guess a “Star is Born”.

Molly here. Clearly, we all know that the fame went to her head, and she is still somewhat delusional.

Today, I have a question for you! I was wondering if any of you received our newsletter? If you did, and your new here, please leave us a comment letting us know what you thought! We’d love to have your feedback, suggestions, comments. We want the newsletter to be a fun, informative read that you will look forward to getting every quarter. So please, leave your comments and let us know!

Well, I’m off to get ready for my next debut, The High Country Home Show. Although, my dad says I need a bit more training before I’m ready to be with all of you at the Holmes Center, I will be there in spirit.

Until next week,

Emmi ~The Star!

Don’t worry, folks. Emmi will be back to her normal self next week, I’ll make sure.

Now Back to Your Regularly Scheduled Program…

Monday, April 26th, 2010

We just wanted to give everyone a big thanks for stopping by here all last week! We had fun coming up with our posts, and hope you enjoyed reading them. If you would like more information on becoming a Maintenance Member, please send us an e-mail or call us at 828-264-6625. We look forward to talking with you!

Hope you have a great Monday, and rest of the week!

See you all on Wednesday!


Emmi’s Corner

Wednesday, April 21st, 2010


Well, folks it seems that I’m famous. Yes, I know, I’m only five months and people are already clamoring for my attention. Just today I was told that I was needed for an interview, so of course I said yes. I fluffed up my fur, put on my best collar, and sat down for the interview you will now read…I tell you, it’s not easy to be me.

Human Interruption: Hello everyone, this is Molly, listen Emmi would like to make you think that some grand magazine or newspaper has asked to interview her. Well, that’s not true. The only person wanting to interview her is me, yes, me. Anyway, just thought I should clear that up. Still you should see Emmi, I’ve never seen a dog tease her fur that way…

Interview with Emmi Lou Petrey:

Molly: Emmi, thank you for joining me today.

Emmi: Well, dahlin’ it’s for the fans

Clearly, she’s let the “fame” go to her head

M: Okaaay, um tell us what you’ve been up to these days.

E: Well dear, the usual just eating and sleeping and making every one’s day a bit bright at the offices of Mountaineer Heating and Cooling.

M: Well it sounds like you’ve been busy. What is going on at the offices of MHC?

E: Well, dahlin’ we’ve been up to our elbows in Maintenance Membership Agreements, they’re the latest fashion you know.

M: Really? I did not know that. Tell me more about them.

E: It’s simply the rage! The rage I say!

M: Ok, I think we’ve go that. Now, could you please tell me about them?

E: Well, honey they’re all about keeping you and your family comfortable and safe. It ensures that you will not have to worry about your comfort system. You can know that it is running at its maximum efficiency.

M: Well, that sounds very interesting. Do you personally have a Maintenance Membership Agreement?

E: Do cats like catnip? Oh honey, of course I have one. I’m thankful I have one too, especially after this past winter. Not only did the winter wind do damage on my skin and fur, it kept my comfort system running extra hard all the time. That can really wear one down.

M: So it’s important to have your system serviced after it’s been working extra hard?

E: Yes! A million times yes! Not only is it important, it’s advised from the Manufactures themselves! That’s a big deal, honey.

M: Well, Ms. Petrey, you’ve certainly given us a lot to think about.

E: That’s what I do best, dahlin’.

M: Thank you for your time, and information.

E: Don’t mention it, sweetie. It’s my job…

M: Yes, well I think it’s time you be going.

E: Are you kicking me out?

M: No, just telling you gracefully to leave.

E: Oh, well thank you! Thank you evah’ so much!

M: You’re welcome.

And that ends my interview with Molly, it was a grand experience, one that I’ll never forget.

“Show me the benefits!”

Tuesday, April 20th, 2010

Welcome back to our week-long series on Maintenance Memberships, it’s time for our second post!

Yesterday, I took you on a imaginary journey in which we were going to drive from Boone to California non-stop unless it was for gas. But remember, the car we were driving looked something like this:

Basically, we were going to be driving a death trap. Nothing says FUN like driving a death trap. However, if you got what I was trying to get across, our comfort systems can be similar to this car when we don’t perform routine maintenance.

For today I’m going to talk a little about the benefits of becoming a Maintenance Member, there are some great things that you miss out on if you’re not a Maintenance Member.

Don’t worry, I’m not going to ask you to put on your imagination caps today. No, I think I’ll just use the handy numeric list. Lists are my friends, hopefully they’re yours too!

Benefits of Maintenance Membership Include:

  1. Priority Scheduling: This is a great benefit because it means that you are garaunteed to be put at the top of the list should you need service on your system. It’s also beneficial on the weekends because you are a priority customer!
  2. No Overtime Charges on 24 Hour Service: If you should need us to come out during non working hours there is no overtime charge to you.
  3. 15% Discount on Repairs if Any Are Needed: This can save so much money!
  4. No Hassle Scheduling: You do not have to worry about scheduling your maintenance visit, we’ll call you to remind and schedule your visit!

So, there are your benefits, truly it’s the greatest Maintenance Program in the High Country!

Tomorrow, Emmi will give you her take on the Maintenance Membership. See you then!

Tell me. Why do I need a Maintenance Membership?

Monday, April 19th, 2010

It’s a very valid question. Just why should you become a Maintenance Member? Well,  this week we’ll be able to answer that with our week-long series on Maintenance Memberships. Please comment or e-mail us if you have any questions.

Part 1

I need you to put on your imagination cap for a minute, please. Are they on? Ok. Let’s imagine we’re going on a trip. Only this is not your ordinary trip, on this trip we’re going to drive from here (Boone) to California. Nonstop. Like I said, not your ordinary trip. Of course, we’ll stop for gas along the way, otherwise we wouldn’t make it. Now, here’s the real fun part. The car we’re driving is 15 years old, never been inspected, tires have never been rotated, oil has never been changed, both brake lights are out, and the brake pedal sticks. “Molly, you’re crazy! We’ll never make it to California on a non-stop trip driving a car like that.” Oh come on! It will be a fun adventure! “Molly, I am not confident that the car will get me to my destination.” Oh, well what would make you confident in the car? “Well, let’s get the tires rotated, and the oil changed, and the brake lights repaired, and an inspection.” Oh, so you want to give your car some much needed maintenace? “Well, yes, I guess I do.”

Ok, so we’re not going on a non-stop trip to California, and I don’t own a car like that (is that even legal to drive?). But if you think about it your comfort system can be just like the car. Except your comfort system runs a lot more than your car, it runs in the winter (and after a winter like the on we’ve just had, it has run extra hard) to keep you warm, and runs in the summer to keep you cool and comfortable. Trust me, it runs alot throughout the year, and just like the car it needs routine maintenance to ensure that it will keep running at its maximum potential. When you give your system routine maintenance, you’re giving it an extended life. We all know that when we take care of our car by routine inspections, oil changed, tires rotated, etc…we’re extending its life, and we’re making our car and the roads safer.

So, start taking care of your system and yourself with a Maintenance Membership today!

Join us tomorrow, as we discuss the benefits of being a Maintenance Member. See you then!

Hey! Long Time No See!

Thursday, April 15th, 2010

I must apologize, I haven’t written in two whole days! I’m so sorry, we have been so busy with our Maintenance Program, that I just haven’t been able to get on here and write. I’ve missed being on here, I always enjoy writing about exciting events happening around here. Since we are so busy with maintenance, I thought it would be fun to write about that topic all next week. So, starting on Monday I will be writing a series of articles on our Maintenance Program.

So join us on Monday for our “Why Maintenance Matters” week! See you then!

Emmi’s Corner

Monday, April 12th, 2010

Greetings, everyone! How are you on this Monday morning? I’m doing very well, I had a nice relaxing weekend and I was ready to be up and at ‘em for work today! Hope it was the same for you. I spent all day Saturday running in the woods at my brother Dustin’s house, and I was dog-tired that evening. I put myself to bed around 8:00 and didn’t wake up until 7:00 the next morning.

We’re staying busy as bees around here, we’re getting ready for the upcoming  Home Show in May. Unfortunately, they don’t allow canines into the venue, so I’m planning on being there in spirit. Of course, their will be things there with my picture on it, so I’ll be there, you just want be able to see me in person.


Are any of you out in blog-land planning on coming?? If you are please leave us a comment, we’d love to have you stop by and say hello!

Well, I better get going, I have a busy day ahead of me. I hope you all have a great day, and I’ll talk with you soon!

Love and a wag of my tail,


Emmi’s Corner: Easter Edition

Tuesday, April 6th, 2010

Hello to all my friends in blogville. I hope you had a wonderful Easter! I know I did, I spent the day with my family lounging in the sun and trying to dig holes in the yard. My dad stopped me from doing the latter, bummer. While I lounged in the sunlight my family ate their Easter dinner and then had a Easter Egg Hunt. That was rather fun to watch since I have never seen one of those.

After the hunt was over, I was able to go play with the other kids which was a lot of fun. We were looking for four leaf clovers, but didn’t find any. Soon, it was time for the kids to leave, and my family and I packed up all of our belongings and left as well. The best part of the day was once we got home my dad took me out to run in a big open field! I ran straight for an hour and a half without stopping, I was tired that night.

So my first Easter was a fun one, and I look forward to many more! Hope yours was great too!



So, I Haven’t Blogged In a While…

Monday, April 5th, 2010

…And the reason I haven’t blogged in awhile is because I was infected with a nasty stomach bug, and had to take a sick day on Thursday. Since I was home, and was really too sick to move for most of Thursday, that would be why you haven’t heard from us. Also, we were off on Friday, and I was busy recovering/getting ready for our Easter activities so I took a short blogging break.

Thanks for your patience, I do greatly appreciate it. Check back tomorrow for a full update from Emmi about our Easter celebration this past weekend. We hope you had a blessed Easter, too!