The Mountaineer Heating and Cooling Journal

Happy First Day of Summer! As is usual this time of year, the days are warmer and folks are starting to turn on their air conditioners. Of course sometimes your air conditioner, for some reason or another, will not turn on. Well, before you give us a call, there are two things you can check, and possibly fix the problem yourself.

1. Check the filter: Make sure to check the filter and see if it needs to be changed. Sometimes if the filter hasn’t been changed, it can restrict proper air flow and keep the cool air from flowing into your home. If you need help changing your filters, don’t hesitate to give us a call. We would be happy to walk you through the instructions to properly change your filters.

2. Check the breaker: It’s always important to check your breaker,  sometimes when you turn on your A/C the breaker can be switched off.

If the filter doesn’t need changing, and the breaker is ok, then go ahead and give us a call. We are more than happy to be of assistance to you, and want to help you have the coolest, most comfortable summer ever! Please don’t ever hesitate to ask any questions you might have, we’d love to hear from you!

 

Hello readers, let me begin by thanking you all for taking the time to read our blog.  We truly have the best customers in the world and we appreciate each and every one of you!  I want to talk to you all today about why we don’t give “ballpark” estimates over the phone.  We often get calls here in our office from folks who are interested in installing a new comfort system in their home and the rightfully want to know how much it’s going to cost.  Some of them understand that this is truly an investment and understand that each one of our proposals is customized to their particular home; some however want to get a “ballpark” over the phone.  We don’t give ballparks for 3 reasons.

1. We don’t know what size comfort system the home needs.  North Carolina code requires that we has an installing HVACR contractor size our comfort systems based on what’s called a heat loss/heat gain, load calculation.  When we perform a load calculation we take many things into consideration, plug them into a formula and find out how big of a system we need to overcome the amount of heat your home loses in the winter time and how much heat it gains in the summer time.  Only after knowing this can we size a system properly, if a system is undersized it will be very expensive to operate and will never heat and cool properly.  If a system is oversized it will never remove the right amount of humidity from the home in the summer and will cause hot and cold spots in the winter.  A load calculation is the foundation of a custom comfort system.  No exceptions!
2. We don’t know your homes specific comfort requirements.  We will want to find out if your home has any special needs. For instance, does it have any hot spots or cold spots, is it dry in the winter, is it humid in the summer, and what direction does your front door face.  All of these things make a difference in the selection of your new comfort system and we want to make sure and get it right the first time.
3. Finally, we don’t know you.  We at Mountaineer Heating and Cooling want to get to know you personally; we enjoy meeting our homeowners and meeting their individual needs.  The only way we can do this effectively is to meet you in person and spend a little time listening.

 

Again, thanks for taking the time to read our blog and if you are ever over our way we hope you’ll stop in.  We would love to meet you!